Privacy Policy
How we collect, use, and protect your information
This Privacy Policy (“Policy”) applies to CHILL MOVIES LLP platforms, including without limitation the “Chill” Site and App, as well as other related websites, mobile applications, and online features (collectively referred to as the “Site(s)/App(s)”).
This Policy should be read in conjunction with the Terms of Use available on the Site(s)/App(s). “Personal Information” and “Sensitive Personal Information” have the meanings ascribed to them under the Indian Information Technology Act, 2000, read with applicable rules.
1. What Do We Do With Your Information?
When you subscribe to our packages or purchase any service, we collect personal information you provide, such as your name, address, and email address.
When you browse our Site(s)/App(s), we automatically receive your computer’s Internet Protocol (IP) address to learn about your browser and operating system.
Email marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.
2. Consent
When you provide personal information to complete a transaction or verify your credit card, you consent to our collecting and using it for that specific purpose only.
If we request your information for a secondary purpose (e.g., marketing), we will ask you directly for your express consent or provide an opportunity to decline.
By registering, opting in, or signing up, you agree to give us consent to contact you.
3. How Do I Withdraw My Consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by emailing us at [Insert Email Address] or contacting us at the address provided on our website.
4. Disclosure
We may disclose your personal information:
• if required by law, or
• if you violate our Terms of Service.
5. Payment
We use Paytm, Phonepe, Indian Credit and Debit Cards, UPI, Net Banking, International Banking for processing payments.
Your payment data is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). This data is used only to complete your transaction and is not stored afterward.
Our payment gateway adheres to PCI-DSS standards as managed by the PCI Security Standards Council, which includes brands like Visa, MasterCard, American Express, and Discover.
6. Third-Party Services
Third-party providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide.
Certain third-party service providers, such as payment gateways, have their own privacy policies. We recommend reviewing their policies to understand how your personal data will be handled.
If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of the jurisdiction(s) where that provider or its facilities are located.
Once you leave our Site or are redirected to a third-party website/application, this Privacy Policy and our Terms of Service no longer apply.
7. Links
When you click links on our Site, they may direct you away. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
8. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.
9. Cookies
We use cookies to maintain user sessions. These cookies are not used to personally identify you on other websites.
10. Age of Consent
Mature audiences 18+ only
By using this Site, you represent that you are at least the age of majority in your state or province of residence. If you are the age of majority, you also consent to allow any minor dependents to use this Site under your supervision.
11. Changes to This Privacy Policy
We reserve the right to modify this Policy at any time. Changes will take effect immediately upon posting on the website.
If material changes are made, we will notify you here so you are aware of:
• what information we collect,
• how we use it, and
• under what circumstances we disclose it.
If our App is acquired or merged with another company, your information may be transferred to new owners to continue providing services.
12. Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or request more information, please contact our Privacy Compliance Officer at:
Email: helpdesk@chillapp.in
or by using the contact details provided on the website
Questions about our Privacy Policy?
If you have any questions or concerns about how we handle your personal information, we're here to help.
